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Shipping & FAQs

Orders & Shipping

What are your shipping times?

We want to share the gift of silky smooth skin worldwide, so we offer free tracked shipping for all WM customers worldwide.

All orders are shipped from our distribution centre in the United Kingdom.
Shipping times vary slightly depending on your location:

Europe: Within 5 business days.
USA, Canada: Within 7 business days 
Australia: Within 7 business days
Rest of the world: Generally within 12 business days, depending on customs


What happens after I place my order?

You will receive an order confirmation email after your order is confirmed, please check this to make sure your address is correct, if your address is incorrect please email immediately and we will do our best to update your details.

We aim to dispatch all orders by the very next business day.

You will receive a shipping confirmation email once your order is shipped.


Where do I find out more info on a product?

The best place to find out every bit of info on our products is on their individual product pages.


Returns & Refunds

Does WildMint accept returns?

We offer a 30 day money-back guarantee. To arrange a return, please email us at

My order was damaged when it arrived, help?!

If your order arrives damaged, please send us an email and we will help you out as soon as possible.

Terms & Conditions

Can I cancel my order or change my address?

You are welcome to email us and request a cancellation/change to your order, and if possible we will assist you. Please take care to double check your details before you complete your order.