WildMint is a completely vegan cosmetics brand. None of our products contain any animal by-products.

All of our products are uniquely designed to work well with all skin types, including sensitive, mature, young, acne/blemish prone, oily, combination or dry. We aim to create vegan and cruelty-free products that are usable and accessible for everyone.

All of our products are manufactured entirely in the UK 🇬🇧

We are actively against animal testing, and this is at the core of our philosophy. All of our products are strictly cruelty-free and we ensure our products are never tested on animals at any stage in the supply chain. In addition, our products are completely manufactured in the UK, where animal testing in banned 🐰

No. We do not pay any third parties that include animal testing in their practices and there is absolutely no animal testing during any part of the supply chain. Additionally, we are an independent company, not owned by any parent company, and only have one production location in the United Kingdom, where animal testing is banned.

Due to the variety of raw, natural ingredients contained in our superfood skincare, the products can vary in colour, consistency and scent from batch to batch. Variations are completely normal and to be expected. All of our products will have passed vigorous testing by our production team for quality and effectiveness before they are dispatched.

Making the switch to skincare packed with natural ingredients can, in rare cases, cause a temporary ‘detox’ of the skin. In such cases this may cause small breakouts as your skin is not used to formulations that are so pure 🌱

We always recommend doing a patch test before using any new product. But if you do experience any unexpected reactions, we recommend taking a break for a few days and seeing what happens.

Once things have calmed down, start to introduce the products again slowly, and remember: a little goes a long way with our products!

It’s quite possible that there might be other factors that could cause a breakout. For example, hormones, the change of season, a change in your diet etc.

Please feel free to reach out to our customer support team at hello@wildmintcosmetics.com if you have any concerns about the use of our products.

Although it’s a common misconception, FDA approval does not currently exist for non-prescription cosmetics in the USA. However, our products are produced in the UK and complies with all European cosmetics regulations, which are generally far stricter than US regulations for cosmetics.

All of our formulations are entirely toxin-free, never containing any parabens, phthalates, propylene glycol, mineral oils, SLS, petroleum, or any other harmful chemicals. If you have any concerns regarding existing conditions, allergies, or skin sensitivities, we always recommend carrying out patch tests before using any new cosmetic product.

We don't offer sample, or trial sizes as we feel it's not possible to know the true power of the natural actives with just a couple of uses.

Instead, we offer a 60 day money-back guarantee on all our products to make sure you are completely satisfied with your purchase ✨

All of our products are completely vegan and formulated without any toxins, parabens or harmful chemicals. However, we do recommend consulting with your doctor or midwife if you have any specific concerns to discuss if our products are in line with your pregnancy plan.

No, we currently do not have a subscription program and you will not automatically be charged in the future after placing an initial order.

Discount codes can be applied directly on our website at the final stage of checkout. You will see an option on the right hand side or the top of the page to enter your discount code. Simply enter the code and then click apply. Only one code can be used per order.

If your discount code is not working, please first try following the below steps:

1. Ensure that you have entered the code correctly, with no extra spaces at the front or back.
2. Check to make sure that the code is valid for the product you selected
3. Make sure to press the “Apply” button after entering your code

If the above steps do not solve the issue, please contact our customer support team at hello@wildmintcosmetics.com for further assistance before placing your order.

Since we begin processing each order through our warehouse as soon it has been submitted, we are unfortunately unable to cancel or amend most orders after they been placed. However, if you contact our customer support team at hello@wildmintcosmetics.com and the order has not been processed already, we will do our very best to cancel or amend the order for you.

Please note, as a small, independent company our emails/contact forms and social media contact are not monitored 24/7, so we cannot guarantee any order cancellations or amendments.

We kindly ask that you please take care to double check your details before placing your order.

If we are unable to cancel your order, you are welcome to return your order within 14 days as per our return policy.

You are welcome to return your order, or any unopened products, for a refund within 14 days of delivery. Please reach out to our customer support team at hello@wildmintcosmetics.com and we'll provide you with return instructions.

Please note that the customer is responsible for returning the package and the associated costs - we are unable to refund return postage costs. We are also unable to cover the cost of any import taxes.

A full refund for your order will be provided once a return tracking code is received.

Based on the thousands of positive reviews we’ve received, we’re very confident that you’ll have a great experience with our natural cosmetics.

In some cases it can take your skin a number of weeks to adjust to a new skincare routine/products, especially when making the switch to skincare packed with natural actives, that your skin might not be used to. We recommend using our skincare consistently for up to 60 days to give your skin the chance to experience great results.

However, if you are unsatisfied with any of our products after giving them a fair and consistent chance to work, we offer a money-back guarantee for up to 60 days after receiving your order. You don't even need to send the products back to us!

Please contact customer support at hello@wildmintcosmetics.com for help with our money back guarantee. We are also available to provide tips and advice on how to get the most out of our products, please feel free to get in touch with us at any time during the 60 days, we are very happy to help you on your personal skincare journey 💚

Please note, all money back guarantee refunds exclude any delivery charges and you can only claim the money back guarantee once on each product or kit. We offer a maximum refund limit of £75 per customer over any 365-day period.

We accept payment using any major credit or debit card (Visa, MasterCard, Discover, American Express), PayPal, Klarna and Apple Pay. Unfortunately, we do not accept money orders, cash on delivery, checks or e-checks.

You can view pricing and pay for your order in your currency by selecting your location in the country selector located in the menu.

If you are having trouble with your payment method, please check to make sure that your card’s billing details match what you’ve entered (security code, billing address, etc) and that your card is not expired. If all information is entered correctly, your card issuer may be declining your payment. Since we are not given the reason for this, we kindly request that you check with your card issuer first for further details before attempting to place your order again. If you are still experiencing payment issues, please reach out to us at hello@wildmintcosmetics.com and we will gladly assist you further.

Please kindly email our customer support team at hello@wildmintcosmetics.com providing a photo of the pouches you have received and we have the correct/another pouch dispatched to you ASAP.

Not to worry! The rest of your order is on its way! Refills will be sent separately to our other products. This is due to the special 'fill on demand' method used with our refills. But if you have any concerns, please do not hesitate to contact our customer support team who will be happy to help -hello@wildmintcosmetics.com.

1. Wash your existing glass bottle and make sure it’s dry before refilling.

2. Remove inner silver pouch out of cardboard packaging.

3. Snip the spout close to the tip (not too far down).

4. Insert spout into the neck of the bottle and squeeze.

We recommend using the refills within 5 days of receiving them.

Rinse out the inner pouch and place it in your garden waste or home compost. The cardboard sleeve can be recycled or composted at home. If the first options are not possible, put both the pouch and cardboard sleeve in the general waste.

If you wish to keep any remaining product, please dispense it into clean air tight glass jars.

Due to the biodegradable nature of our pouches, they are not designed for storage, but just as a product transportation method.

You may need to cut a little more from the spout and/or reposition the spout in the bottle to allow the product to be squeezed out more freely. You can also lightly shake the bottle or tap the bottle on the palm of your hand to help the product run down the sides and settle in the bottom.

You’ll see the option to enter a gift card at the checkout. To redeem your gift card, simply enter the gift card code into the box on the right hand side of the checkout page and select ‘Apply’. Only one code can be used per transaction. It’s important to do this before placing your order, as we cannot apply gift card credit afterwards.